Potential problem with v28?
Posted: Thu Apr 24, 2014 4:15 pm
I deployed v28 today to about 200 machines via SCCM. After deployment an weird problem appeared on at least two of the machines and may be more widespread (don't know yet until more users call).
When the user opens Firefox, no web pages can be accessed. It just spins and spins and acts like it's working but the web page never loads. At first I thought it was a proxy issue (we don't use one) but I checked the settings and it's turned off. If we completely reset the browser it works again until the user closes the browser then reopens it. Then, the problem reoccurs all over again. I even deleted all the user directories for Mozilla (i.e. \users\xxx\local, roaming) and the same thing occurs. I've also uninstalled and reinstalled the browser to no effect.
We've never had any trouble before until now. Very odd. I'm not sure what to do except to uninstall v28 and roll back to v27 until I figure out what's going on.
I'm open to any troubleshooting ideas.
Thanks!
-Jeff
When the user opens Firefox, no web pages can be accessed. It just spins and spins and acts like it's working but the web page never loads. At first I thought it was a proxy issue (we don't use one) but I checked the settings and it's turned off. If we completely reset the browser it works again until the user closes the browser then reopens it. Then, the problem reoccurs all over again. I even deleted all the user directories for Mozilla (i.e. \users\xxx\local, roaming) and the same thing occurs. I've also uninstalled and reinstalled the browser to no effect.
We've never had any trouble before until now. Very odd. I'm not sure what to do except to uninstall v28 and roll back to v27 until I figure out what's going on.
I'm open to any troubleshooting ideas.
Thanks!
-Jeff