Unable to login to Packager

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kevfrey
Posts: 9
Joined: Thu Sep 03, 2015 10:20 am

Unable to login to Packager

Post by kevfrey » Sat Feb 11, 2017 2:33 pm

Greetings;

I've been trying to login to my Packager account to make a new build, but have been unsuccessful.

I've tried resetting the password. This is done via secure.frontmotion.com, and succeeds. I can even login using those details to see my account information, orders, etc.
But, when I try to use the same (new) password on the Packager login page, it fails with the message:

"
Your login attempt was not successful. Please try again. If, you are unable to login with the old password, it is because we have a new billing system. Please request a password reset on the new system.
"

--- the last sentence I have already tried twice.

Any assistance would be appreciated. Thanks and best regards;

kevfrey
Posts: 9
Joined: Thu Sep 03, 2015 10:20 am

Re: Unable to login to Packager

Post by kevfrey » Sat Feb 11, 2017 2:39 pm

Eric already replied to me via email - He indicated that Wordpress was patched for a 0-day and is currently working on the issue.
Just FYI if anyone else is having trouble and to notify others that Eric is aware of the issue already.

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