FF 3.6.3 Printing Issue

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sstanai
Posts: 6
Joined: Thu Apr 03, 2008 10:07 am

FF 3.6.3 Printing Issue

Post by sstanai » Wed May 05, 2010 11:40 am

One of my users running FF 3.6.3 CE has an intermittent issue where she cannot print. The system is running WindowsXP SP3 with all current updates.

If Ctrl-P is pressed, nothing happens. If File then Print is clicked, nothing happens. If we Exit the browser then re-open it, the ability to print is restored.

I have uninstalled, wiped the registry, directories, and user profile information, then reinstalled - the problem persists.

I have uninstalled all the printers, reinstalled them - the problem persists.

I have also reset the printer setting in about:config, no luck.

Any ideas?

Thanks!
--SJ

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