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"No signature enrolled..."

Posted: Sun Jan 16, 2005 12:28 am
by Guest
I have an NEC Litepad TabletPC that I am beta testing this software on. No problems installing or setting up but when I restart or lock my computer and "sign-in," I get the "Logon Message:" No signature enrolled on this account for validation."

I have set up a signature in the Frnot motion control panel settings.

I am running version 1.01.3.7

Any ideas?

Posted: Sun Jan 16, 2005 12:30 am
by lsbeller
I was not logged in when I posted this topic, so I am replying to it now to identify myself.

Posted: Sun Jan 16, 2005 4:43 am
by DraconPern
Besure your username and domain/computer is on the list of enrolled signatures in the control panel. During login, the domain/computer name needs to match also.

Are you using a non-English version of Windows XP Tablet PC?
If none of those are the problem, you can reset the list by removing the encrypted signature database c:\windows\system32\FMLogin.kdb

Posted: Mon Jan 17, 2005 10:44 am
by lsbeller
1. Enrolled signatures is set with a green light for compatibility
2. I am not using a non english version of Windows for Tablet
3. I reset the database by removing the file as recommended

I am still getting the error when trying to "sign-in." Fortunately, I can still enter my password manually to access my computer.

I am signing in as the admin for my computer and not to a domain.

Posted: Tue Jan 18, 2005 11:12 pm
by DraconPern
We are still unable to track down the problem, bear with us.

Posted: Wed Jan 19, 2005 10:07 pm
by lsbeller
Thanks!

Posted: Mon Jan 31, 2005 10:48 pm
by lsbeller
I guess I will just uninstall for now...

Posted: Tue Feb 01, 2005 1:01 pm
by DraconPern
Sorry about that, we are just not sure why it is not working even with a new db. The only other possibility is unusual file security settings on your Windows directory that is preventing read/writes.